Mar
22
As shoppers walk into Stew Leonard's, a small specialty grocery store chain located just outside of New York City, they are greeted by a large granite block with the following written upon it:  Rule 1: The customer is always right. Rule 2: If the customer is ever wrong, reread ... (more...)
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Mar
05
Posted on March 5, 2009
Filed Under (Advice, Compliance, General Business, Social Media) by jennifer
Raise your hands if you have gone onto Facebook or LinkedIn or sent an instant message to a friend or sent a Tweet while at work. Okay, I think that's pretty much everybody. (You may now put down your hands.) While using social media and instant messaging ... (more...)
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